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Terms & Conditions

  1. Acceptance Of The Terms

    By accessing or using the Sankra Casino platform, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our services.

  2. Eligibility Requirements

    To use our platform, you must meet the eligibility requirements outlined in these terms. You confirm that you are at least 18 years old, and you possess the legal capacity to enter into binding agreements.

  3. Minimum Age Requirements

    Users must be a minimum of 18 years old to create an account and participate in any gaming activities. We reserve the right to verify the age of users and may request documentation to confirm compliance.

  4. Geographic Restrictions

    The services provided on the Sankra Casino platform are intended for users in jurisdictions where online gambling is legal. We may restrict access to users from certain countries. It is your responsibility to understand and comply with the laws related to online gambling in your area.

  5. Account Registration Rules

    To access certain features of our platform, you must register for an account. During registration, you will be required to provide accurate and complete personal information.

  6. One-Account-Per-User Policies

    Each user is allowed to create only one account. Duplicate accounts may be suspended or terminated. If multiple accounts are detected, we reserve the right to take action, including account closure.

  7. Identity Verification And Kyc

    To comply with legal requirements, you must verify your identity and provide relevant documentation as part of our Know Your Customer (KYC) process. KYC verification must be completed before any withdrawal request is processed.

  8. Account Accuracy Obligations

    You are responsible for ensuring that all information provided during registration and subsequent updates is accurate and up-to-date. Notify us immediately of any changes to your personal information.

  9. Account Security Responsibilities

    You are responsible for keeping your account login details confidential and securing your account from unauthorized access. Do not share your login information with anyone.

  10. Login Credentials And Password Protection

    You must choose a strong password when creating your account. If you believe that your account has been compromised, you must notify us immediately, and you should change your password.

  11. Restricted Behavior And Prohibited Activities

    Engaging in any form of cheating, fraud, or collusion is strictly prohibited. This includes the use of automated programs or devices to manipulate gameplay or bonuses.

  12. Multi-Accounting And Fraud Prevention

    Creating multiple accounts for the purpose of exploiting bonuses or manipulating gameplay is prohibited. Any detection of fraudulent activities will lead to account suspension or termination.

  13. Bonus And Promotion Rules

    All bonuses and promotions are subject to specific terms and conditions. By participating, you agree to these conditions. Bonuses must be wagered within a given time frame and may have restrictions on maximum bet amounts.

  14. Wagering And Gameplay Conditions

    All gameplay and bonus transactions are subject to wagering requirements, which must be met before withdrawals can be processed. Failure to comply with wagering requirements will result in the forfeiture of bonus amounts and associated winnings.

  15. Bonus Abuse Prevention

    We reserve the right to monitor gameplay for signs of bonus abuse. If abuse is detected, we will take appropriate action, which may include the forfeiture of bonuses and suspension of accounts.

  16. Deposits And Withdrawals

    Deposits must be made using approved payment methods, and they will be processed in accordance with our guidelines. Withdrawals will only be processed once all necessary verifications are completed.

  17. Verification Before Withdrawals

    All withdrawals are subject to verification processes. You must complete KYC verification prior to making a withdrawal. We may request additional documentation as needed.

  18. Processing And Review Procedures

    Withdrawal requests will be processed promptly, but please allow additional time for completion, especially during peak periods.

  19. Responsible Gambling Expectations

    We promote responsible gambling. If you feel that your gambling may be becoming a problem, we encourage you to seek help and utilize our self-exclusion tools.

  20. Self-Exclusion And Account Restrictions

    You may request to self-exclude from gaming activities for a specified period. During this time, your account will be suspended, and you will not be able to access any gaming features.

  21. Game Fairness And Rng Systems

    Our games operate using random number generator (RNG) technology to ensure fair play. While third-party auditing for these systems is not publicly available, we rely on trusted software providers.

  22. Technical Interruptions Or Voided Gameplay

    We strive to provide a seamless experience; however, technical interruptions may occur. In such cases, gameplay may be voided, and affected players will be notified.

  23. Suspension Or Closure Of Accounts

    We reserve the right to suspend or close accounts at our discretion, particularly if we suspect any violation of our terms or any suspicious activity.

  24. Intellectual Property And Platform Ownership

    All rights, titles, and interests in our platform and services are owned by us. No part of our content may be reproduced or used without our express written consent.

  25. Limitation Of Liability

    We are not liable for any indirect, consequential, or incidental damages arising from your use of our services. Our liability is limited to the fullest extent permitted by law.

  26. Modification Of Terms

    We reserve the right to modify these terms at any time. You will be notified of significant changes, and continued use of the platform implies your acceptance of revised terms.

  27. Contact Or Support Guidance

    For any questions or concerns, please contact our support team through the designated channels provided on our website. We are here to assist you.

  28. Applicable Licensing Or Regulatory Oversight

    Our platform operates under applicable regulations and licensing requirements, ensuring a fair and safe gaming environment for all users.